Privacy Policy

Tiny Tutus recognises that your privacy is very important to you. We value your privacy and
want you to know how we treat the personal information you give to us or we collect from
you.

This Privacy Policy explains how we use the personal information you provide to us via our
website or when you are using our service (or we collect from you) and how we protect the
privacy of your personal information.

Please read this Privacy Policy carefully before you provide any personal information to us
through our website, or otherwise. Your use of our website and your disclosure of personal
information to us signify your consent to us collecting and using personal information about
you in accordance with this Privacy Policy.

The Personal Information We Collect From You

In order to provide you with our products and services, we may ask for personal details such as your name, mailing address, telephone number and email address, and we will keep a record of this information. You do not generally have to provide any personal information to us unless you want to. However, if you choose not to provide certain types of personal information to us, we may not be able to provide you with the products or services you have requested, or you may not be able to use all of our website features and functionality.

We generally only collect personal information when it is provided voluntarily by you. For example, we may collect your personal information when you register with us, open an account, subscribe to our website and/or newsletter, enter a competition we run from time-to-time, order or use our products or services, contact us online or by telephone or send us
correspondence.

How We Use Your Personal Information

The personal information that we collect via our website or through correspondence with you will be used and disclosed for the purposes for which you supplied it and for incidental purposes. For example, the contact details that you provide to us may be used to identify and fulfil any orders you place, ensuring that any products purchased via our website are delivered to the given address and that we have your correct contact details when you use our services.

We use your information in a variety of ways including:

  • to help with administration;
  • to improve the information, products and services we offer to you;
  • for business analysis and research; and
  • for marketing products or services to you.

In exceptional situations, we may also use and disclose your personal information for other reasons including complying with a request from or a regulatory or government authority or in the unlikely event that our business assets are ever transferred to another company (as our data records form part of our business).

We may also use and disclose personal information for related purposes, such as invoicing and reminder notices, invitations to events, market research or to improve our service and communications. If at any time you do not wish to receive these kinds of communications please contact us and let us know.

We will never sell your personal information. We may, however, share your personal information with third parties that are carrying out work or performing services, on our behalf, in connection with our products and services (for example, payment processors, IT providers and relevant postal or courier service companies).

How We Protect Your Personal Information

We work hard to protect your personal information from unauthorised access, loss, disclosure or modification. We store your personal information in different ways, including hard copy documents and electronic formats. Access to and use of your personal information is limited to those with a “need to know” in our organisation.

We also use technology and other security features and procedures in an effort to prevent unauthorised access and to protect the personal information we hold.

Credit card payments via our website are encrypted and processed using an external credit card payment processor and details are not stored by us.

Please be aware however that no data transmission over the internet can ever be entirely secure. While we will take reasonable technical and organisational precautions to protect your personal information, due to the nature of email and the internet, we cannot guarantee the security, privacy or confidentiality of the personal information that you transmit to us through our website, and therefore any transmission is at your own risk.

The information we collect may be transferred to, or stored at, a destination outside Australia. The information we collect may also be processed by authorised persons outside Australia, in which event we will take steps to require that your privacy rights are respected.

Cookies and IP Addresses

In addition to collecting personal information directly from you, like most website providers, we also collect information about you automatically when you visit our website. This information is not normally personally identifiable.

The type of information we collect can include general information about your computer settings, your IP address, your geographical location, your operating system, the links used to reach our website and the pages you visit. We analyse such information in the aggregate to identify browsing patterns to enable us to enhance our service offering and improve your website experience.

We may collect this information through the use of “cookies”. Cookies are small bits of information which are sent to your computer’s hard drive when you visit our website, allowing us to identify your computer the next time you visit our website. Cookies can enhance your experience using our website because they allow us to track information about usage patterns and our customers’ preferences and to improve our website functionality.

Most browsers are initially set up to accept cookies. You can choose to reset your browser to refuse cookies or warn you before accepting cookies. By disabling cookies, you may experience a loss of website functionality and may not be able to enjoy a full browsing experience with us.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Remarketing Services

We use remarketing to advertise online.

Third party vendors, including Google, show our ads on sites across the internet and use cookies to serve ads based on your past visits to this website.

You can opt out of Google’s use of cookies by visiting the Ads Preference Manager or you can opt out of a third-party vendor’s use of cookies by visiting Network Advertising Initiative opt-out page.

Links to Other Websites

You may be able to access other sites from our website by clicking on links we have provided. If you follow a link to any of these websites, please note that these other websites may have their own privacy policies and are not subject to our Privacy Policy, procedures or standards. We are not responsible for any linked website and therefore we encourage you to review their privacy policies and procedures before submitting any personal information.

 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

How to Access or Revise Your Personal Information

You can contact us to correct any incorrect personal information that we hold about you, to ask us to stop sending marketing materials to you and to request a copy of your personal information. We will help you with these requests if we can reasonably do so. There may be a charge involved.

If you would like to access, correct or delete any personal information we hold about you, please contact us via the contact details below.

Changes to Our Privacy Policy

We may make changes to our Privacy Policy from time to time. Any changes will be posted here. We encourage you to regularly review our Privacy Policy when you visit our website to keep informed about how we are safeguarding your privacy.

Contact Us

If you have any questions and feedback regarding our Privacy Policy, please feel free to email us at info@tinytutus.com.au